How do I place an order?

To place an order, simply browse our collection, select the items you wish to purchase, and add them to your shopping cart. Proceed to checkout, where you'll be prompted to enter your shipping and payment information. Once your order is confirmed, you'll receive an email notification.

What payment methods do you accept?

We accept all major credit cards, debit cards including Visa, MasterCard.
Make instant payments using UPI-enabled apps such as Google Pay, PhonePe, or Paytm, directly from your bank account.Rest assured that all online payments are processed securely through encrypted channels to protect your personal information.

What is the Return Timeline, which I can return the Product?

The return procedure takes 6-7 working days to be completed. Upon receiving the garment, our team will take up to 2 working days to inspect the product. If all our conditions for replacements are met, the amount paid by you towards the garment, after deducting the shipping charges, will be reimbursed in the form of a gift card or store credit on our website – www.westernwear.in This store credit is valid for a period of 3 months from the date of issue.

What is th What Are the Terms and Conditions to Return a Product?e Return Timeline, which I can return the Product?

a) We quality check the garments returned by our customers to us, before furthering the process, if by any chance they don't match our conditions, we return it back to the customer.

b) You must raise the query of return within 24 hours of delivery. After that, we won’t consider any query regarding return.

c) All the tags, packaging, bills, etc., must be intact on the garment.

d) The garment must be not worn, smelly, washed, etc. basically must be unused and as fresh as new.

e) Garments on sale or customized garments will not be applicable for return.

Is it possible to receive a refund when I decide to return my purchased product?

We don't have a refund policy. We do not provide refunds in the form of a cash refund, or refund in the bank account. Since we are made to order brand and we make the product after you order. We don't provide cancellation and refunds at the moment. We simply return the product and issue you a gift card of the same amount.

What is the Exchange Timeline, which I can exchange the Product?

The exchange procedure takes 10-12 working days to be completed. Upon receiving the garment, our team will inspect the product for up to 2 working days. Our team will dispatch your desired exchange product and notify you via email / or you will get a message on your number .

What Are the Terms and Conditions to Exchange a Product?

a) We quality check the garments exchanged by our customers to us, before furthering the process, if by any chance they don't match our conditions, we return it back to the customer.

b) You must raise the query of exchange within 24 hours of delivery. After that, we won’t consider any query regarding exchange.

c)All the tags, packaging, bills, etc., must be intact on the garment.

d)The garment must not be worn, smelly, washed,p etc. basically must be unused and as fresh as new.

e) Garments on sale or customized garments will not be applicable for exchange.

Is there an option to exchange for a different Product?

Yes, we only exchange a particular product in exchange for a different product, because we do not keep sizes. Our garments come in free Sizes, so you cannot exchange the product for another size. You can only exchange the product with another product of your liking. If your interest doesn't lie to this , you can proceed with our refund policy.

Is there a Pick-Up Service to Facilitate the Exchange?

Customers are responsible for exchange shipping costs unless the item received is damaged, defective, or incorrect from our end.

Are these dresses comfortable and under budget?

Yes, our dresses and outfits are very comfortable as they are crafted from high-quality rich fabrics. Every fabric is imported giving you that celebrity feeling. You won't even believe that you are getting such comfy and breathable fabric at such affordable prices! Just visit our website - www.westernwears.in and shop to enhance your collections!

How do I choose the right outfit from the collection of Western wear?

To choose the right outfit from Western Wear follow the points below: Know the taste and mood of the occasion, you are deciding your outfit for. Also, don't forget to see what will be the taste and theme of your outfit. Go to our Western Wear website and explore our collection of various designs and patterns. Check your size and add to the cart. Make the payment online to get the best discounts possible. You can also get the support of our support team, to help you decide better.

How do I take care of my dresses?

Our clothes are made from luxury fabrics yet you can wash them on your own. Just use your hands and any mild liquid detergent to wash them. Do not tumble dry. You can use mild hot iron on our dresses. Just the delicate ones such as the fringe collection are required to be dry cleaned. And you are good to go!